Privacy Policy
Last updated: April 23, 2025
Introduction
This Privacy Policy was prepared in accordance with the General Data Protection Law (LGPD), with the objective of clarifying, in a clear and accessible manner, how we collect, use, and protect your data. Our commitment is to the privacy and security of the information provided by you, whether as an individual or as a partner clinic. This policy applies exclusively to Brazilian territory, where our platform operates.
Consent
Before collecting and using your data, we request your express consent. This may occur through:
- Checkboxes or specific buttons on our digital interfaces, which must be checked or clicked to indicate consent, on first access and as a condition for using the platform;
- Clear and informative notifications, describing the purpose of collection and requiring your affirmative action to continue using the services.
Data Collected
Individual Users
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Full name | Identification and contact | Consent | Until revocation |
| Age | Identification and contact | Consent | Until revocation |
| Address | Calculation of distance between medical service and patient | Consent | Until revocation |
| Phone | Contact with user | Consent | Until revocation |
| ID / CPF | Identity and age verification | Consent | Until revocation |
| Social networks | Disclosure and contact | Consent / Legitimate interest | Until revocation |
| Personal phone | WhatsApp identification | Consent | Until revocation |
| Messages via app | Communication with healthcare professionals and platform | Consent | Until revocation |
Corporate Users
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Entity name | Identification and verification | Consent | Until revocation |
| CNPJ | Identification and verification | Consent | Until revocation |
| Representative name | Legal contact | Consent | Until revocation |
| Bylaws or similar | Legal verification | Consent | Until revocation |
| Operating address | Calculation of distance between medical service and patient | Consent | Until revocation |
| Contact information | Support and communication | Consent | Until revocation |
| Social networks | Disclosure and contact | Consent / Legitimate interest | Until revocation |
| Representatives data | Identification of legal representatives | Consent | Until revocation |
Data Collection Method
Data is collected through different means, including but not limited to:
- Digital forms in the application;
- API integrations with partners (such as Google, Facebook, Apple);
- Editable fields filled directly by the user.
Data Sharing
To perform its functions, Oca Maker shares information with third-party platforms such as Stripe, PayPal, Google, Meta, among others, with the objective of enabling administrative automation and institutional campaigns. These third parties comply with applicable legislation and commit to the confidentiality and security of user data.
Social Media Platforms
Our website and application may contain social media buttons (such as "share"), subject to the privacy policies of the respective platforms. We recommend that you consult these policies before interacting with such tools.
Third-Party Services and Sources
We may obtain data from third-party services and organizations, respecting their privacy settings and according to the policies of the respective platforms, especially in cases of integration through social login.
Referrals and Sharing Features
The platform may offer features for users to share their activities, such as created designs and photos. The use of these features is optional and the exclusive responsibility of the user, governed by this Policy.
Data Security
We adopt rigorous practices for data protection:
- Encryption for data in transit and stored;
- Access control restricted to authorized employees and partners;
- Continuous training in data protection;
- Constant updating of security measures;
- Incident notification, as required by law.
User Rights
Under the LGPD, you have the right to access, correct, delete, object to processing, and request portability of your data. To exercise your rights, contact: contato@ocamaker.com.
Changes to Privacy Policy
This policy may be updated periodically. Changes take effect immediately upon publication. In case of relevant changes, you will be informed in accordance with applicable law.
Contact
If you have questions or requests related to this Privacy Policy, contact us by email: contato@ocamaker.com.
We appreciate the trust placed in Oca Maker. We remain available for any additional clarifications.
Oca Maker Team